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      Clearing your cache and cookies

      How to clear your browser information

      There may be times when browsers continue to show content even if the actual page has been changed. As a result, you may encounter certain errors or continue to see older content. In those cases, clearing the cache and cookies of a browser can help.

      On Chrome

      1. In the top right, clickMore.
      2. Under More tools, click Clear browsing data.
      3. At the top, choose a time range. To delete everything, select All time.
      4. Next to Cookies and other site data and Cached images and files, check the boxes.
      5. Click Clear data.

      On Microsoft Edge

      1. Click on the 3 horizontal dots on the top right corner
      2. Click Settings
      3. Under the Clear browsing data option, click on Choose what to clear
      4. Select the checkbox Cookies and saved website data and Cached data and files
      5. Click on the Clear button

      On Firefox

      1. Click on the 3 vertical lines on the top right corner
      2. Click on Library and then History
      3. Click on Clear Recent History
      4. In the popup that appears, select a “time range” and the options Cookies, Cache, etc.
      5. Click on Clear Now

      On Safari

      1. On the keyboard, press Command+Y
      2. Click on Clear browser history
      3. In the popup that appears, select the time range and then click on Clear History

      The keyboard shortcuts for the same are:

      1. For windows, “Ctrl+Shift+R”
      2. For Mac, “Command+Shift+E”